Never received my order, no customer service, NEVER AGAIN

I placed an order which I never got because according to USPS it didn't have the complete address. It says it returned it to the sender/seller. But according to Jomashop it is still in transit.

I have attempted contacting their team via chat, email, and phone. The chat is just AI linking me to the other two. No one answers the phone. And the email is just an auto-response telling me that my order cannot be returned because it's on its way to me.

I was also very turned by the additional fee I had to pay for Shipping Protection or whatever the f they call it. It was added to my cart, without explicitly asking if I wanted it. That sneakiness should have alerted me asap that I wouldn't vibe with their business practices.

I'm trying to dispute the order with Paypal but thats another nightmare.

F this store. Don't give it your money.

Posted May 12, 2026, 2:38 PM UTC

21
Loading comments…