r/sonos•
gargross

Props to Sonos

I see a lot of posts on here, talking about system and app lag. I had just purchased eight new speakers to be honest with very unhappy and frustrated. I was experiencing a lot of what others were reporting.

I took the time and contacted Sonos support and I have to admit they were super helpful and patient as we walked through the problems. One issue was an older connect amp that I ended up unplugging. Two other issues were related to my network configuration and they helped diagnose and resolve the issue. We’re probably on the phone for two hours. They were really great. I want to thank them and let everyone know to contact Support if you’re having issues and they’ll help you work through it.

Posted May 12, 2026, 2:46 PM UTC

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