Feeling worried

I finished on the waiting list in January, I joined it before the lockdown, I've had my meeting with someone at the clinic, they said it would be that meeting, and some with the doctors, and then I can start the hormone therapy, but I haven't heard from them in months, is that normal?

It's making me nervous about it and I don't want to do anything wrong and I don't want to keep pestering them in case they kick me out.

Anyway, thanks for reading.