Hi! I'm in a predicament with the Jotunhel keychain plush.

So I asked my dad for the Jotunhel Keychain Plush and he got it for me from the website. I thought I'd lowk get the virtual thingy with it too. (It's apparently like 200k mush, which sounds nice to a brokie like me) I'm realizing I don't get the virtual thing at all, and now I'm wondering if there's a way I can contact COS and potentially get the Jotun Scale 😭