What to Write and What Not to Write in Detailed CV Request

To be straightforward, I felt deeply saddened and angry. I know this has happened to most people here. We have solid backgrounds in Medicine and Engineering, yet we are being treated like thieves by the IRCC. I’m not here to complain—please don’t attack me. As I said, I fully understand your feelings, but I’m here asking for help.

My question is simple: Do I need to include the following in my application?

• Undergraduate education? The CV request only asked for Graduate studies, not Undergraduate.
• Publications? Does this include conference posters? Do I need to explain the key concepts to the IRCC as if they were kindergarteners?
• Work experience? Does volunteer experience count? My undergraduate program and one of my graduate programs were not thesis-based, but I did volunteer on several projects.
• Remote volunteer project? I cannot locate my supervisor because it was a volunteer role. The project management was a complete disaster. It was a Canadian project, and they treated me like a thief from the very beginning. My classmates quit immediately after seeing its true nature, but I stayed for over six months before being kicked out by the boss. They deleted all my accounts. I have no remaining proof except the original contract.