Ohio Medicaid Personal Needs Allowances

I’m curious 🧐. I’ve got my renewal form that says that I am supposed to be getting my PNA Personal Needs Allowances. My coverage letter keeps saying that I’m supposed to be getting paid. My SNF refused to pay it to me since my admission in 2024. My corporate regional financial director coordinator and county DJFS caseworker disagreed anddenying my PNA on top my SSI of $30. And even though everyone got the same coverage letter they are denying all of this. And is it true that SSI is separate from Medicaid PNA and my PNA is to be on top of my SSI? Ohio Medicaid has my multiple Renewal MC02 forms and I locked in my PNA keep getting denied my PNA. I had it in my assisted living facility but I’m denied in my SNF. I’ve got everything ready for direct deposit 💵 but still denied and those two said that DJFS and Ohio Medicaid Sent everyone a mass produced coverage letter a lied to everyone on the database a misinformed coverage letter. Can anyone please help me make sense of it all?