r/EufyCam•
redalexei

Live view not working

Troubleshooting

Hi,

My eufy Indoor Cam 2K Pan & Tilt camera received an update on 24th May and since then, live view does not work.

I can still receive notifications of events and view them, but clicking on the live view image no longer does anything, so I can’t view a real time stream from the camera.

Additionally, I noticed that the image ‘placeholder’ for the live view look odd.
When I tried last night, it was as if IR was not working, but this morning it looks like an image with the IR filter removed.

It’s been a rock solid camera and it seems like too much of a coincidence that this has happened right after an update.

Is anyone else experiencing this problem?

Posted May 28, 2026, 10:51 AM UTC

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