Does any know of the ridiculous TVL policy of Axis Bank?

I had a CC from Citibank, now taken over by Axis Bank. The outstanding amount was only 68k. I went to pay them and asked for a revision of my CIBIL, they came back with a ridiculous amount of Rs 8L. An amount that I will have to pay, else the status will not change. I have written to the RBI Banking Ombudsman but no help from them. Further the Axis team is lying to RBI on record that they have shared details with me, when they haven’t. What’s strange is their correspondence comes as 68k on email and SMS but the inflated amount requests come from the PNO desk of Mr. Amitabh Chaudhary.

Now they have gone to the extent of provoking all my closed cards to show up as Open Accounts. Two weeks ago a 20 year old CC opened up which was closed and paid in full. This kind of internal provoking was informed to me a banking official who saw a specific message against my name, indirectly requesting the bank to make the card account active again.

And I am not the only one to face this since 2026. Multiple posts on Linked complaint about the same. Axis Social team writes on the posts and comments - We are seeking to help you and resolve your matter at the earliest. Nothing has been resolved for anyone.

I have yet to see a more shameless bank than them.

#AxisBank