Mint Mobile no service question

I bought my Mint Mobile SIM card on Amazon. If I put my Mint Mobile SIM card on my T-Mobile phone, I can't make a phone call or text. If I put my T-Mobile SIM card on my T-Mobile phone, I can make a phone call or text. It happens at my area 89104 zip code. I did live chat at Mint Mobile and customer care phone support but no avail. Have you experiencing problems with your Mint Mobile service???