UNI Gold X card

I applied for the UNI Gold X card about 8 months ago and my application was approved. The address I had provided was a rental address, and all the documents(rental agreement, electricity bill, water bill, etc.) were either in my father’s name or the owner’s name, and hence the physical card delivery was declined. I reached out to customer support and suggested a 3-way verification, providing the rental agreement, electricity bill and my PAN/Aadhar(common sense would dictate that these docs are enough to prove I live where I live). They declined this; it was a long shot anyway. I’ve since been using their Gold X UPI digital variant, but a couple of months ago, I also charted out a rental agreement in Hyderabad(where my office is) in MY name. I reached out to the UNI team requesting them to update the address now, as I can provide my local office address proof and rental agreement. But they denied this request straight up saying the address can’t be changed, and there’s no way to get the physical card delivered anywhere else. I suggested that they close this account and open a new one, to which they said that account closure is an irreversible action. What options do I have here? I’m thinking of closing the account after this bs honestly.