SKY CABLE INTERNET DISCONNECTION

Meron po ba dito nakapag successfully disconnect na ng internet subscription sa Sky Cable?

More than 1 month ago, I already messaged Kyla (after multiple attempts) and already submitted the valid ID and signed letter of disconnection request, with no pending dues, since I just changed by address.

I was following them up for 1 week already through Kyla, but lagi nang nag-eend yung conversation even before the agent connects. I already emailed Skyserves twice, but NO REPLY. It is getting heavily frustrating already, especially that they billed me again for 2 months, which I did not yet pay yet kasi iniisip ko mas magandang idisconnect na lang nila ng kusa by not paying them anymore, kaysa babayaran ko ulit then I will be charged again the following month kahit wala nang nakatira sa condo na yun, then I get no assurance as to when I can formally disconnect my subscription.

I'm inclined not to pay na lang cold turkey and forget about it, but I'm afraid if baka mag pile up ang penalties nito and bad for credit score, pero nakakabw*sit na kasi ginawa mo na lahat, tapos wala naman silang hotline na pwede tawagan, puro Kyla sh*t na napaka inefficient naman.

Thanks. Any help and workaround would be greatly appreciated.