r/WaniKani•
YimadoTei

Just wanna give a shoutout to the AMAZING Wanikani Support team, I have seriously not seen a better Support ever.

So, I just wanted to get this out, I guess. I had two issues in the past, and the WaniKani support team solved both of them wonderfully.

The first one was when I bought the lifetime subscription, and my brother had already bought it in the past as well. My brother finished WaniKani months later and didn't need his account anymore. It was a long shot, but instead of having wasted money, I contacted WaniKani and told them that I didn't need my current account anymore since my brother had given me his. I asked them if there was any way I could return my account. They said yes, and they did it. I got all my money back and continued on my brother's account, which I still use today.

Secondly, I accidentally deleted my account completely and even confirmed the email because it was 4 a.m. and I was sleepy as fuck. I immediately contacted WaniKani. Four hours later, I got a reply, and they even apologized that the only thing they could do was revive my account, but I would have to start at level 1. It was actually a good thing since I wanted to restart anyway. I never expected such extensive support from WaniKani for their users. Wow.

They had even given me the discount for the lifetime subscription on the first account months after December, when it had already gone back to full price.

Posted Jun 2, 2026, 1:03 PM UTC

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