A "Food Delivery" I won't forget.

Today I had an experience that unexpectedly left me in tears.

I ordered food from Zomato. Before the order was assigned, I received a call asking whether I was okay with the delivery being completed by a handicapped delivery partner. I said yes. I didn't want someone to lose an earning opportunity because of me and honestly I didn't think much of it. I assumed it might take a little longer but that didn't matter.

The app showed the vehicle as an EV so I assumed it would be a regular electric scooter or something similar. I didn't think much about it.

After the order was picked up, there was a long delay. As more time passed, I started feeling that something wasn't right. I even contacted customer care to check if everything was okay. I remember thinking that maybe he was having some issue with the vehicle, but they didn't seem to know either.

Later, I found out his vehicle had suffered a puncture and he wasn't able to contact me.

It turned out his vehicle had a puncture and he couldn't contact me.

When he finally arrived, I was surprised. He wasn't using a regular bike or scooter. It was a small three-wheeled cycle-like vehicle with cycle tyres and a motor assist, moving at roughly walking speed.

Despite everything - the heat, the distance, the puncture and the slow vehicle - the first thing he said was:

"Sorry for the late delivery."

He was so polite.

I told him it was completely fine, took the package, thanked him and went inside. Only later did I think that I should have at least offered him some water. Not because he was differently abled but because of everything he'd dealt with just to complete that delivery.

What hit me hardest wasn't pity.

The irony is that I am currently unemployed and had placed that order using borrowed credit because I was extremely hungry and didn't have cash available. Yet seeing him show up, take responsibility and keep going despite challenge after challenge made me reflect on my own life.

I found myself crying.

Not because my problems disappeared. Not because his struggles are somehow greater than mine.

But because I suddenly felt how much I take for granted.

I have a healthy body. I have opportunities I haven't fully used. I have spent so much time focusing on my setbacks that I've forgotten to appreciate what I still have.

And if I'm being completely honest, I also felt ashamed of how often I've allowed my circumstances to weaken my determination.

That delivery partner probably has no idea but today he reminded me more about resilience than any motivational video ever could.

I also contacted Zomato and requested that delivery partners using such vehicles be assigned nearby deliveries whenever possible rather than long-distance orders like mine. It took him nearly an hour to complete a single delivery and I couldn't help wondering how much that affects both their time and earnings.Also, moments like this make me want to build a life where I am in a position to help rather than just wishing I could.

Just wanted to share this.

Sometimes the people who inspire us aren't on stages or social media.They're quietly doing their jobs on a hot afternoon, one delivery at a time.

Posted Jun 3, 2026, 11:48 AM UTC

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