Moved home, previous tenants account active for another month..
I've got a crazy situation where the previous tenants still have an active virgin media account for another month.. this has been done to clearly avoid an early termination fee. As a result of this there cannot be two active accounts on one property so I cannot move my existing services to our new home.
They said on the phone that I would need to get the previous tenants to phone up and terminate early.. so I'm clearly stuck paying for broadband for another month I cannot use.
I've asked about leaving virgin media as they cannot provide any services for a month, but they said I would need to pay an early termination fee of £600.
Is there anything I can do ..
Posted Jun 3, 2026, 1:12 PM UTC
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