r/ledgerwallet•
jeib99

Nano S ledger won't turn on

Official Ledger Customer Success Response

I bought a Nano S ledger from ledger.com back in 2020. I transfered some ETH and BTC onto it and then put in my drawer. Last month I pulled it out and connecter it to my computer via the cable and it won't turn on. I tried several cables and computers. I updated the software on my computer and installed the Ledger wallet, but it won't turn on. When I log onto the ledger software it states that the crypto is there but ledger still doesn't turn on. I have all the passwords ect.

Is there a trick to this? I really hope I did not lose my crypto.....

Any help would be much appreciated

Posted Jun 3, 2026, 1:18 PM UTC

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