What tools are businesses using for WhatsApp automation these days?
I'm researching WhatsApp automation tools for customer communication and lead management.
Some of the features I'm looking for are:
- Automated replies
- Team inbox
- Lead tracking
- Broadcast campaigns
- Chatbot support
- API integration
I've come across platforms like Wati, Interakt, AiSensy, and recently Twabot as well.
For those who are already using WhatsApp automation, what has your experience been? Which features have been the most useful for your business?
I'm particularly interested in knowing what works best for small businesses and growing teams.
Posted Jun 3, 2026, 11:36 PM UTC
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