Lymow's response to my support case about overheating.

This is what I got back after submitting a case about the One Plus overheating:

Thank you for reaching out and for sharing your detailed observations. We have carefully reviewed the issue you described. To help resolve the issue, we suggest the following steps: Allow the mower to cool down – Stop the mower for 1–2 hours, then test it again on a small patch of grass. Mow during cooler parts of the day – Try operating the Lymow One Plus in the early morning or late evening when ambient temperatures are lower. Again, we sincerely apologize for the inconvenience and for our earlier silence. We are committed to making this right for you. Thank you for your patience and for being a Lymow customer.

First, I can't mow for a while in the morning for two reasons - first, it's soaking wet from dew. Second, our association won't let us mow before 8, and I consider that 9 to be a good neighbor. I probably have an hour or two before it reaches 80 degrees and I live in Minnesota. What do the rest of you do?

"work around our issue" is not an acceptable answer. This basically tells me they know about the problem and don't plan to fix it.

Has anyone else gotten a different answer for the One Plus (I think its slightly different for the One).