Failed to connect to your device

I just received my new Switchbot Universal remote, tried to connect it on Android (Fold 6) I get a green check on the Discover device, but connect device does not work even though I'm in pairing mode. I've seen some tutorials and the pairing documentation, and I should be seeing the Switchbot logo when I press the ON button, but I never got that, it was already ON when I unboxed it and it's showing No device, please add devices via App. It does go to pairing mode when I press ON and OFF at the same time, but I can't connect to Android app. Am I missing something?