Unverified Address??

I know i've seen this post before (been reading archives) but haven't seen anyone answer this specific question.

I have a customer address that is "Unverified" and when I google it, it doesn't come up AT ALL. like not even corrected. The city and state/zip code are correct.

Sent a message but no answer yet. I'm going to give it a day or two for them to respond, but ultimately, what do yall think it is?? a fake?