My Testing computer glitched before I could say "Report my Scores"
So, I took one of the required exams today, and went to a Pearson testing center, that I selected from the Pearson website.
I got through the exam, and after checking all my answers, clicked "End Test". I clicked confirm "End Test" Then I got taken to the usual screen that says I'll have the option to cancel or report my scores in the next screen. I clicked "Next" then the screen turned black and sais "Working, please do not power off" then had a pop off "system administrator error. exception when starting the test". I reported it to the person who administered/distributed (basically the person working front desk), and she pulls out a sheet of paper that was my receipt. She said "The system generated this. They wouldn't have if your scores were cancelled". I tried explaining that I was supposed to get taken to the screen where I was supposed to select report my scores. I showed her the computer (which still had a black screen) and she just held the power button down.
I really hope my scores did not get cancelled. I'd be mad if they did.
For those that cancelled scores, did you receive a sheet of paper with your name, ID#, Registration # etc. as well? Did your testing History at Pearson say "Cancelled" for that attempt? Mine says "Pending".
Posted Jun 6, 2026, 9:32 PM UTC