How does Zapier handle onboarding, laptops, and IT support for remote employees?

Hi everyone,

I'm researching remote-first companies and was curious about how Zapier manages employee onboarding and IT operations at scale.

For anyone who currently works at Zapier or has worked there before:

• How do new hires receive their laptops and equipment?
• Does Zapier have an internal IT team, or is device provisioning and logistics handled through a third-party provider?
• How are laptops configured before they arrive?
• When an employee leaves, how is equipment returned and recovered?
• Is the onboarding experience smooth for employees located outside the U.S.?

Any insights into how Zapier manages these processes as a fully remote company would be greatly appreciated.

Thanks in advance!