Serious question, why are AOTY ratings so much worse than how popular a song is?

For example one example is 7 years, obviously it’s a very popular song and in my opinion pretty good, I expected the song to be rated around 70 ish maybe but it has a rating of 22? Literally everyone who rated the song says they hate it, what is this herd mentality where people are trying to hate on mainstream music? Seriously do AOTY raters only care about how conceptual/experimental an album is?? Serious question why are so many “good/popular” obviously successful songs rated so low and hated by AOTY, I just want peoples opinions as to why