has anyone had dental Crown done at Bright Smile Times square

Hi everyone,

I’m looking for some honest local feedback regarding the Bright Smile Dental Clinic (Times Square branch).

Long story short: The doctor at another clinic completely messed up my Zirconia crown. The crown was dry-drilled without proper water cooling, it has no 'grooves' that make me feel like im biting on a hard brick, and the occlusion (bite) is poorly adjusted. To make things worse, I have heavy jaw clenching, so the high spot on this rigid Zirconia crown is constantly re-bruising the tooth ligament, causing widespread sensitivity across that entire side of my mouth.

It’s been a month, and the nerve seems to be holding on, but I need an absolute expert in bite mechanics/occlusion to safely shave down the high points or replace it without destroying my natural tooth underneath.

I was actually supposed to have my Crown done with my dentist at BM times square but she wasn't around. so I'm wondering if i go back there, which doctor/senior dentist should i visit instead?

Would love to hear your real experiences. Thank you.