Sort of a cute story at the gym

As I went into the gym on Sunday (open 24 hours, but staff isn't there late at night or on Sundays), I held the door open for an older woman. Also it feels weird to say "older woman" as I am also an older woman but I'm 63 chronologically only, not in looks or attitude or behavior XD.

Older Woman: (starting the conversation this way): How do I contact my trainer???

Me: I'm sorry, I don't know, I don't work here

OW: But I have to let her know I can't make my appointment tomorrow morning because I have a doctor appointment at the same time! I need to send her a message!

Me: ... ... Could you text her?

OW: I don't know how to do that!

Me: Would you like me to help you?

OW: Yes, thank you!

So I take a look at her phone, but I do not speak Android, only iPhone... so it took me a moment to find her messaging app and then the little icon to start a new message. I hand it back to her and tell her to just enter her trainer's number in the little box.

OW: But I don't know her number!!

She is getting more anxious about this.

Me: Let's call the phone number of this gym, right here, and you can leave a voice message. I imagine they'll get it as soon as staff gets here early in the morning.

OW: But I don't know the phone number!!

Me: *Googles* OK, this is the phone number!

Which I then read to her, and then she called it, then the desk phone rang 2 feet from us, and she was able to successfully leave a voice mail.

I'm glad I was there to help her.