one message/question eats up an entire sessions token????

sonnet 4.6 medium effort: all I did was send it a screenshot and ask it 1 question. it froze and stalled and I refreshed the page and immediately i was hit with the session limits, have to wait several hours before using it again. it didnt even answer my question.

WHY??????

and no, i havent used it at all in the last 24 hours it has ZERO use prior to this, it was the first session and first input in over 24 hours.