Agent hung up on me when I said OCO should not block my call option

Hi all,

I want to share a bad experience that I had today from a customer care representative manager who hung up on me When I requested him to look into why OCO orders would blockCCs.

I have 300 NFLX shares I have one OCO order for 100 shares @ $178/$78. The system is not letting me put 2 CCs. The manager (A****W) said they are not able to honor OCO and the system blocks 200 shares.

How is this explanation acceptable ? I requested them to take my request to fix the system

The system does not allow me to put even one CC.

As if that is not enough, The customer care manager dropped and abandoned the call while I was talking.

How is this acceptable from Fidelity ?!