Issues with money frozen after winning in online casino

Hey everybody just a quick question here:

I won around $55,000 on Bet365 this weekend. There was definitely a lot of transactions going through and coming out, and the final pay out was only able to be paid in 10k increments.

I can totally understand how this would seem suspicious or like fraud, however, I was locked out of my account and frozen from any e transfers. I’m currently owed around $17,000 still.

I contacted the fraud department and they lifted my freeze on e transfer but said I needed to contact the Bet365 company and have them reach out to TD to sort out the hold.

I contacted the company, and they said their legal and payment department reviewed everything and it’s all good to go and that they processed the withdrawal and TD is holding it. They said they don’t know what information TD needs or a good way to contact them.

Any advice? I’m on hold currently with Fraud department at TD again