Nothing ruins my whole mood more than a low temp warning.

I'm curious if this happens to anyone else.

I have a pair of beef rib racks in the Traeger that I started this morning. I wrapped them a couple hours ago and put them back and then suddenly I get a low temp warning about an hour or so later. First thing I always do is open the hopper and discover it full with pellets except for a fucking gaping hole where the pellets were feeding into the auger. Why does this happen? The pellets aren't collapsing and continuing to feed the firebox, and instead stay stacked up around the hole where the auger starts.

It's so frustrating man and I'm about ready to shoot this fucking thing out of a canon. I have a Traeger Redland that I bought from Costco only 2 years ago.