r/houston•
pileofbullits

Avoid Houston Auto Sales

Avoid this dealer

I feel duped and disappointed. Do not buy from Houston Auto Sales! Marc, Emilio, and Robert are professionals at shifting the blame. At first it was a great process. I bought the car basically over the phone and they shipped it. But it arrived with damage on the front end from the shipper. The dealer told me they'd make it right... they sent me a late model basic car to use while they repaired my fancy EV. 2 weeks later I got my car back with still visible damage and a refusal to take any more responsibility. (All while they refused to use anyone but the same shipper who messed up the car to begin with!) My just off lease EV came back with crappy body work, 8% charge, and tar all over the rear end. After a ton of back and forth with a manager they offered me a too small amount of money to buy me off but have yet to deliver. Its been another 2 weeks and counting... Bad dealer. Bad communication. Please avoid!

Posted Jun 8, 2026, 10:18 PM UTC

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