Premium subscription not connecting

Bundled strava and run a together. Neither my strava nor my runna are acknowledging my subscription today. But runna did yesterday when I did a workout on there. And even Saturday when I switched my Saturday run to Sunday.
Runna tells me to talk to a real person it’ll take a day. Strava doesn’t give me a timeline but a bot keeps trying to troubleshoot it with me. To where I’ve done everything from signing in, out, deleting the app, restoring purchase (that’s where we got stuck on). The bot could not understand that when I would “restore purchases” by putting my iTunes password in, it wouldn’t tell me anything or confirm success or unsuccessful of a restored purchase.
Anyone else have this issue? Seems to stem more from strava but I’m unsure where the roots of it go and since neither app offers a human to talk to I can’t really figure it out.