Factory reset my purple, now missing things it previously saw/showed

So I got my first firewalla (a purple) last week and set it up. Router mode was not working, so I set it up into bridge mode where the device was placed after my ISP router.

It seemed to work fine, and it recognized all the devices on my network, and when I looked at the overall list of devices, it would also show those tiny little down red arrow and up blue arrow showing the traffic, listed under each device. It showed this even if the traffic was zero.

Then I decided I would try setting it up in router mode again to see if I could get that to work, and take my ISP rotor out of the equation. I could not, and I ended up having to factory reset the device and set it up in bridge mode again.

But this time I can no longer see those active little arrows under my list of devices, and it is no longer recognizing all the devices. Specifically, and no longer recognizes the two access points in my home.

Everything else is recognized, and Internet and Wi-Fi are all working properly, I just don’t know why those differences exist now compared to the first time I set it up in bridge mode.

Posted Jun 10, 2026, 4:27 PM UTC

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