How do you handle client progress updates?

Hey everyone,

I’m working on a small SaaS idea for software agencies and wanted to get honest feedback from people who deal with client updates regularly.

The idea is a tool that connects to project tools like Jira, ClickUp, Trello, Monday, and GitHub Issues, then helps turn recent project activity into a plain-English client report.

The goal is not project management, time tracking, or monitoring developers. It’s more about reducing the time agencies spend writing weekly client updates and giving clients a cleaner way to understand what moved forward.

The basic workflow would be:

• connect the tools you already use
• sync recent activity
• generate a draft client report
• edit/approve it
• send by email or share through a client portal

Reports would include things like:

• what got done
• what’s in progress
• business/client impact
• what’s coming up

I’m curious:

• Do agencies actually need something like this?
• How do you currently handle weekly/monthly client updates?
• Would clients value a simple report portal, or is email enough?
• What would make this useful versus just another tool to manage?

I’m not trying to sell anything here. Mostly trying to understand if this solves a real agency pain point or if I’m overthinking the problem.

Would appreciate any honest feedback.