Submitted for dining plan refund several times - no refund

I submitted for a refund as soon as it was mentioned here and since then have submitted 2 more times. Has anyone gotten refunds? I am not even getting an acknowledgment that I submitted the refund. I am worried that after 6/14/2026 Six Flags is not going to give us our 2 dining pass refunds. Is it time to file a complaint with the BBB or Missouri Attorney General’s office?