r/Intune•
Sandman177

Stumped

General Question

Alright here’s the situation. Maybe someone can help out

An HP was previously enrolled and was completely removed from Intune, Autopilot, Entra, and the deleted devices container. The hardware hash was re-imported, and the device successfully received the Autopilot Profile with a status of assigned. Internet and Microsoft service connectivity were verified and functioning normally. Multiple reboots and OOBE restarts were performed, but the device just continues to bypass the Autopilot and proceeded directly to the standard Windows setup process, stopping at the “Name your device” screen. Based on troubleshooting completed so far, is the next step just try a fresh windows reinstall?

Not sure where to go from here

Posted Jun 11, 2026, 2:46 AM UTC

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