r/sims2help•
StacyS0406

Sims randomly lost body meshes/textures in CAS, Body Shop and live mode. New user folder didn't help.

Gameplay Issues

I'm dealing with a very strange Sims 2 issue and I'm out of ideas.

The problem started during a normal CAS session. I was scrolling through female bottoms and noticed one base game skirt thumbnail failed to load. When I clicked it, the Sim's body started breaking apart. After restarting the game, the issue persisted.

Symptoms:

  • Sims lose body parts (legs, torso, arms, chest, etc.)
  • Some Sims become transparent
  • Faces may appear as dark voids/masks with missing facial features
  • Clothing still displays correctly
  • Skin/body underneath is broken
  • Body Shop shows the same issue
  • Existing Sims in live mode show the same issue
  • CAS is affected immediately on launch

What I've already tested:

  • Removed Downloads completely
  • Generated a completely fresh Documents\EA Games\The Sims 2 folder
  • Tested with a brand new neighborhood
  • Tested with existing neighborhoods
  • Cleared caches
  • Ran HoodChecker
  • Tested both Sims2RPC.exe and Sims2EP9.exe
  • Opened game package files in SimPE (including Textures.package) and they appear readable
  • Problem remains in CAS, Body Shop, and live mode

Additional observations:

  • Through RPC, faces are sometimes completely missing.
  • Through Sims2EP9.exe, I can sometimes see facial structure (eyes, mouth, nose outlines), but the body is still broken.
  • Graphics log reports Texture memory: 0MB.
  • The game detects Intel UHD 630 only, while the laptop also has an NVIDIA Quadro P600 installed.
  • The issue appeared suddenly in the middle of a play session. No new CC, mods, drivers, or game updates were installed beforehand.

At this point I'm trying to determine whether this is:

  1. A graphics/rendering issue
  2. A corrupted game installation file
  3. A body mesh/skin resource issue
  4. Something else entirely

Chat GPT and Gemini both failed to help. Has anyone seen Sims behave like this before?

Posted Jun 11, 2026, 9:17 PM UTC

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