Anyone else has funds stuck with Kraken after account closure or manual withdrawal review?

Kraken closed my account and my withdrawal has been pending for around 3 weeks now. I completed the verification they asked for, replied to support, reached out on Reddit/Instagram/Trustpilot, and even sent a formal notice to Kraken Legal.

Still nothing useful. Just generic “we’re looking into it” type replies with no real timeline.

I’m not trying to skip any compliance review. If they need something from me, they should say what they need. If the withdrawal is under review, they should give some kind of timeline. Holding funds with no clear answer is ridiculous.

If you’re in the same boat, can you comment with:

  1. how long your withdrawal has been pending
  2. whether your account was closed/restricted
  3. whether Kraken gave you an actual timeline or just template replies

At this point I’m looking into filing complaints with regulators like Washington State DFI and CFPB. If there are more people dealing with the same issue, it would be useful to know so everyone can file their own factual complaint with evidence.

Not trying to organize spam or harassment. Just trying to see if this is happening to others too, because support has been completely useless so far.

Posted Jun 11, 2026, 9:18 PM UTC

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