WHOOP couldn’t explain why I burned the same calories walking 13,000 steps as 1,500 steps — so they refunded me instead

48 OLD MALE , RHR 56, HRV 53. Fit and active.

8 days of my WHOOP data:

🔴 1,515 steps = 1,987 calories

🔴 13,438 steps = 1,910 calories

I asked WHOOP to explain this.

They couldn’t.

8 support agents later — they just refunded me instead.

Turns out WHOOP’s algorithm penalizes you for being fit.

Low resting heart rate = walking is invisible to their algorithm.

An unfit person doing the same walk gets credited 400+ more calories.

For months I thought I was lazy. I wasn’t. My tracker was broken by design.

Filed a BBB complaint. Got refunded within days.

The calorie question was never answered.

Anyone else experienced this?”