Receptionist suggested fertility supplements…

This morning my husband and I went to an urology appointment. We’ve had three retrievals and three failed euploid transfers, and my husband was due for an updated SA and physical exam. We also wanted to ask about DNA fragmentation testing per our IVF doc’s request.

We walked up to the check in counter, and the woman there confirms the appointment time and speciality. 10:20, urology, right? And then she says, kind of winky-winky, you want some advice? And proceeds to tell my husband to take geritol. To buy ashwagandha on Amazon. And she looks at me and says, have you heard of the Flo app?

In the moment I was not fully comprehending what she was implying, and I just sort of laughed it off. But it’s been bothering me all day. It’s wild to me that a receptionist feels that it’s appropriate to offer medical advice to patients (even though I am assuming positive intentions on her end). She had no idea of our history with infertility or IVF. Maybe I’m just extra sensitive but it felt so unprofessional!