Booking.com charged the wrong card

So I booked an apartment for me and my partner for our holiday a couple months ago, nd selected pay meter the time option, my account has my Amex linked so it was going to charge that card when the time came.

Just before the payment date we decided to change the card linked to my partners Amex as it worked out better for us. So we changed the card and the next day I selected the pay now option. Before doing so I checked the last four digits matched his card and not mine which it did, and I had to enter his cvc to make the payment which it did.

However when he came home from worked he asked me if I hadn’t don’t it yet as he didn’t see any charges come through, I then checked my Amex and realised the pending charge was on my card.

Has anyone had anything similar happen before and is there anyway to love the charge or refund and re charge?

Posted Jun 11, 2026, 10:24 PM UTC

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