Can my Luna Ultra not move diagonally?!

Just got my Luna ultra this morning and was super excited to break it out. My hope was to stick it on a monopod for my son‘s soccer games and use the remote to move the camera head around and follow the action from the stands. But, just playing around with it, I can’t find a way to move the damn thing diagonally in any direction. It just tilts or pans, but never both at the same time. Of course when it’s using deep track, it can move diagonally, but I want to move it manually because deep track will fail in soccer games. Am I crazy? Could it possibly be that you can’t move the head diagonally with the joystick?