Curious if anyone else has experienced this…

this has happened to me a couple of times - scheduled ride is next in cue, passenger cancels. Lyft app tells me ‘ride canceled’ followed by ‘you’ll be paid xx.’ multiple messages to that effect come in, promising a certain number in compensation. no payment whatsoever appears, however, and I soon find myself on the phone with the drones at the help desk. last time I experienced this on, the app promised $15 which the help desk turned into $10. today, it’s meant to be $20 and Im still waiting on a call back from them. anyone else experiencing this sort of BREACH OF CONTRACT stuff?