Dream Air black screen and connection issues since day one

I've been experiencing serious connection issues with my Dream Air since the day I received it.

The headset frequently disconnects and reconnects during use, causing the displays to repeatedly go black and then come back on. This happens consistently and makes the headset extremely difficult to use.

I've spent a considerable amount of time trying different troubleshooting methods, checking cables, testing different USB ports, reinstalling software, updating firmware, and adjusting system settings. Unfortunately, the problem still remains.

What makes this especially frustrating is that this issue has existed since the very first day I owned the headset. I was excited about the Dream Air and its specifications, but instead of enjoying the product, I've spent most of my time trying to get it working properly.

The hardware itself has a lot of potential, which is why this experience has been so disappointing. A premium VR headset should provide a reliable experience right out of the box.

I'm posting here to see whether other Dream Air owners have experienced similar black-screen or connection issues. If anyone has found a reliable solution, I'd greatly appreciate hearing about it.

I hope the Pimax team is aware of this issue and can provide further guidance or improvements in the future.

Thank you.