Has anyone dealt with a "canceled" driver's license?

Hello all,

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I officially moved to PA last month from Ohio. After getting my interim license from the DMV, I got a letter in the mail saying that it had been canceled and that I needed to prove my identity. The letter had a number that connected me to the Office of Risk Management (I think that's what it was called) and they said someone would reach out. Well, it's been three weeks and no one has reached out.

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Has anyone else had this issue? So far every person I've asked has never heard of a license being canceled and this is affecting my ability to get a job. Any guidance would be wonderful.