Versa 4 won't pair

Since the switch over to new app, my fitbit versa 4 is having trouble pairing.

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The first episode happened about a week after, and I was able to fix it by unpairing the device, uninstalling the app. Restarting my phone and restarting my fitbit. And reinstalling, the app and repairing the device.

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All was well until monday When it began to flash the fit bit logo on the pebble of my device. This is what it had done a week prior so I tried everything I tried before to no luck.

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Since then i've also tried clearing the cache data and bluetooth and no luck. Making sure no other bluetooth devices were around no luck,

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I've tried connecting it to my daughter's phone and no luck.

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We get as far as the display on the watch, showing the 4 number pin to enter into the app. But then it says there's been a problem. It actively tries to connect with my phone.Most of the day. I have it charging in the kitchen and every time I walk into the kitchen, it tries to pair with my phone.But we can't get any further than the four digit code.

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I spent an hour chatting with customer service today and we tried many different things But it was all stuff I tried before. It's not under warranty anymore. So they offered me a 35% discount on a new device. However, I said I didn't have these issues before why am I having them now? Is google trying to actively fix and repair the handshake between the app and our devices?

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He said he didn't know. And although he was a really nice guy, the best he could do was offer me a discount.

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Is anyone else experiencing these problems And have you tried anything that I haven't tried that worked? I really appreciate any insight.Anyone can offer.

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I'm a loyal fitbit user For more than fifteen years and had planned to upgrade around christmas time. I think I'll look into garmin if I can't get this fixed. The trust is gone.