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Tips for new CCA?

City Carrier Discussion

Any tips for when you get put on a new route? I’m 4 weeks in as a CCA, I got lucky and I’ve been doing the same route since day 1 but they finally put me on a new route yesterday and it destroyed me haha. I tried just following the mail but a lot of the streets were confusing. I got lost quite a few times and had to double back a lot too for either missing mail or a parcel. Idk it was just overwhelming and it had me genuinely thinking whether I’m a good fit for this job. I feel bad too cause I’d just had my 30 day eval that morning and the supervisor told me I’m doing really well and then I did horrible on this route. Everyone at my station, including management (so far), have been really supportive and encouraging.

I can’t help but feel like having the same thing everyday for almost a month has made me a little complacent and isn’t giving me a realistic view of what the job will be. Don’t get me wrong I’m absolutely not complaining and enjoyed every minute of having that consistency. But the other CCA I did academy with (who’s also at my station) has basically done something different everyday since starting and has had the opportunity to learn a lot more than I have.

Just looking for some general advice you guys might have when you do a new route. I really like the job and want to improve but feel like there’s only so much I can learn when I’m doing the same route all the time

Posted Jun 13, 2026, 5:39 PM UTC

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