Why am I not receiving the verification code on my phone number even though it's the number shown on my Facebook account? The code is being sent to a different number that isn't mine, and that number doesn't appear in my contact information.
My Facebook account was hacked, but I was able to recover it. Now I'm trying to secure my account by enabling two-factor authentication, but I can't set it up because it requires a verification code. The problem is that the code is being sent via WhatsApp/text message to a number that isn't mine.
Can someone help me? I don't know how my account got hacked because I never logged into suspicious links, and I haven't been actively using my account. I've already added two email addresses and my phone number, but the real problem is that I can't receive codes on the number listed in my contact information. Instead, Facebook keeps sending the code to a different number that doesn't belong to me.
Posted Jun 13, 2026, 11:32 PM UTC
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