Lego Zelda Deku Tree psychos in the last two days. Anyone else deal with this problem???

Work Story

Over the best two days, we’ve gotten multiple groups of extremely furious customers demanding that we give them the LEGO Legend of Zelda set despite the fact that it’s on hold for a customer. Mostly they bring up the fact that is says it’s in stock on online, but won’t let them place an order (which would be understandable if they had at least called the store about it.) Not only are they extremely rude about it, but they’ve gotten like, legitimately scary about it. They’ve been trying to get us to tell them when the customer put it on hold, if they’re an employee, when the hold expires, and personal info like an estimation of where they live??? They also keep asking if we have a wait list and trying to guilt us about it because “we drove all the way from [entire other state] to get it” (which like again, I don’t care, they should’ve called.) This has been multiple groups of very agitated customers over just the last two days. I’m assuming the LEGO set is retiring soon, but I’ve never seen customers act like this about a retiring LEGO set before. We had to hide it so they wouldn’t try to take photos of the customer’s info on the hold slip. Has anyone else had this problem with this specific LEGO set or is there a multi-state gas leak rn?

Posted Jun 13, 2026, 11:39 PM UTC

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