Well peeps, because Phanteks themselves didn't fix the issue someone got to do it 🤦

&#x200B;

So as many of you know there's a pretty annoying issue with the software that shows an error when trying to upload a picture a video or a gif to the software so we can upload it for the device afterwards. When this error occurs the only solution is either click continue, then then send button, close the app after and re-open it. If you don't follow these steps by the book and you simply close the app after the error you'll probably need to uninstall it and re-install. Whatever...

&#x200B;

&#x200B;

After messing around with it a couple of hours I was about to send the cooler back and ask for a refund regarding the ridiculous issue. But I wasn't satisfied... So I messed around with it and I finally understood what's happening - Long address!

&#x200B;

&#x200B;

Note: the bottom picture it's actually a gif but I couldn't upload the video

&#x200B;

&#x200B;

&#x200B;

SOLUTION:

&#x200B;

Before you start make sure you download the latest NexLinq release which is 1.4.0.2 and keep a copy of it in case Phanteks messes up a future update. At least you'll still have a working software...

&#x200B;

&#x200B;

1- Download Revo Uninstaller and uninstall the program (you don't need to backup or make a restore point in the Revo Uninstaller)

&#x200B;

2- After the process is completed click the search button and Revo Uninstaller will check for associated files and folders and it will erase all.

&#x200B;

3- Open the root of your C drive and delete (if still there) the .Gaming root file as well as the log\_xxxx\_xx\_xx\_xx.txt file(s)

&#x200B;

4- Reboot the computer

&#x200B;

5- Install NexLinq again but to ( VERY IMPORTANT) C:\\Phanteks instead of the suggested directory. At the end uncheck the program launch option.

&#x200B;

6- Reboot the computer again

&#x200B;

7- Launch the program and be happy 😊 

&#x200B;

&#x200B;

&#x200B;

&#x200B;

P. S. - Phanteks, if you want to send me a present it's more than welcome 😂

&#x200B;

P.S. 2 - Please fix this... it's basic stuff and a pretty amateur error tbh!

Glacier One 360m25 LCD Picture/Video issue SOLVED!