Took my money out 3 months in advance...double charged me and will not respond

u/Chloe I paid my June subscription, then they took an ADDITIONAL $489 from my bank account for the August/Sep amount, leaving me with an overdraft (that charges $35 a day + any other overdrafts that result) and WILL NOT TALK TO ME. I have asked again and again via chat and get NOWHERE. I am BEYOND ANGRY. WHERE IS MY MONEY?