Question about having to Opt-in or Claim Offers and Benefits

Longtime Platinum Card holder (20+ years). I've never paid much attention to the offers and benefits which I now sort of regret. I've learned a lot in the short time I've been on this subreddit, and have started to make my claims! But I've always been frustrated with the fact that we have to "register for" or "opt in" to so many of the benefits as opposed to them just being added to our account.

​

My guess is this has been hashed out on here over the years. But I'm curious if the opt-in requirement frustrates others or if I'm just being overly critical (and maybe a little lazy). My thought is, we pay the membership fee, and I use the card almost exclusively, so why do I have to take the extra steps to "opt in" or "claim" benefits?

​